Bonterra Guided Fundraising

Formerly Network for Good

I am blessed to have two separate Bonterra Fundraising accounts. In both of the organizations, Ghanaian Mothers' Hope, and The Giving Challenge, the set up in Bonterra has made it easy to share my cause, educating children in Africa, and allowing donors to donate. I have used the events module, peer to peer fundraising, as well as donor data base, email blasts and the reporting functions are amazing.

Donor software tracking; donations and reporting. Plus we send eblasts, videos, thank yous—generally maintain a patron client base and maintain board reporting.

We find customer service Excellent: quick and accurate.

Also easy to use, accessible to various levels of authority from Boards to Interns, maintaining appropriate security and confidentiality

Network for Good makes it easy for us to have an ongoing fundraising campaign as well as a specific campaign for a project. Creating a giving page & sending it out to donors can all be done within minutes. There was a Zoom group training (recorded so you can go back to it) to show us how to create a page, plus our fundraising coach walked us through it while we created our first page. User-friendly!

With Network for Good, you can track group communication & see the statistics, for example, of emails delivered, opened or deleted. You can resend an email to only those who didn’t open it the first time.

It makes it much easier to communicate with our donors with options to text, email, text a video, find an address for a letter. It’s all in one place. Mahalo NUI to Network for Good & our Coach John Gilchrist!

We use Network for Good daily at First Call For Help. Whether it be inputting data for the donations we receive through the mail, checking our online donations, and to reference when writing thank you cards to our donors. Our Monday Minute is a newsletter we send out on, you guessed it, Mondays, and we email it to all of our contacts through Network For Good. The convenience of donations tracked in one place solves our problem of needing to figure donor totals at the end of the year for tax purposes.

We use it increasingly now for donor appeals, event planning/management/evaluations; strategic automated communications; building support networks; event and Campaign websites. Year-end report data generation, categorizing donors, etc. The program provides systems necessary for easily accessible back office support. We experienced a learning curve initially, however the readily available tutorials, and customer support services have made it possible to move beyond that initial roadblock.

I use it to streamline donor management and communication. The agency's previous database was outdated and restrictive, there was no easy way to view trends and lapses. The last person in charge did not believe in email, so there were no email addresses attached to donor records and no way to communicate with them other than snail mail. There was lots of wasted effort and paper, which no longer happens using Network for Good.

We use Network for Good as our main hub for all donations, email blasts, and contact management. The system makes it easy to stay in touch with our supporters, as well as easily send out the end-of-the-year donation receipts in a professional and efficient manner.

We use NFG to manage our donations and allow us the tools to communicate effectively with donors. In the future we will be using the platform to control tasks with fundraising efforts and use video campaigns to reach larger audiences. There are many untapped possibilities, and we knew that instead of changing platforms consistently with our growth, we needed to make bold moves from the very beginning to position ourselves for the best success.

I have met with a coach to help and support me in fundraising for our organization. Explaining and training positive usage for the program and the benefits for our organization.

STEPS' Communications Committee uses NFG. Although not everyone on the committee is registered to use NFG, there are 3 of us who use it. One of the business problem we faced in the beginning was needing to create an email blast in addition to a campaign page, which was confusing and time consuming in the beginning.

We utilize NFG as our donor management system. It has streamlined our donation tracking and donor communications. The built in templates create an ease that translates to relationship building with our audiences. We also use it for fundraising and ticketed events. It is our credit card processor for these activities too. It's so helpful that traditional donations as well as ticketed participation aggregate to the donor profile to create a view of the "whole donor". Knowing how we interact with our participants and donors is crucial to targeted communications that are meaningful. The whole organization uses it. Our board member are able to review data which inspires them to become more involved with strategic outreach. NFG pulled together multifaceted touchpoints, including social media, that we needed to expand and has become our partner in growth.

Network for Good keeps our database and donor outreach software in one place and includes an easy-to-view snapshot of the current financial quarter and giving (online and offline) over the past year. Our favorite part of Network for Good is its centralized design--Network for Good keeps your database of donors, email, print mailing, and text outreach (not to mention a great video message tool) in one place without having to log in to multiple sites for different services. It is lighter on the automation side of things, but we have found it a far better product in the long run than Salesforce and Pardot (previously used).

Network for Good is being used as the engine for revenue generation, capturing donors, campaigns, results, and allowing us to develop or enhance personal relationships with donors/prospective donors. We have a group of five individuals, our core development team, that meets weekly to develop revenue generation plans and execute them.

We utilize the data management tool. This tool has allowed us to consolidate our donors; to track individual donations, the frequency of donations, how long since a donor actually made a donation, to categorize donors into groups (which is very helpful for us); and to provide to every donor with an immediate receipt as well as a year-end summary report for their individual tax reporting. The tool allows me to send out broadcast email messages, to create individual thank you videos, to develop focused fundraising campaigns, and to write and deliver our newsletter. I can track tasks, it reminds me to send thank you letters, and I can compare year-over-year performance. In addition to the data management tool, Network for Good provides consultants who are experts at development. I needed that help, as my background is not in development and fundraising. My consultant was wonderful and I learned a lot the year we worked together. Lastly, there are several webinars that you can attend regarding a myriad of issues associated with fundraising. We intend to keep Network for Good for the foreseeable future.

Our Development and Finance departments use Network for Good to keep track of donations and to communicate with donors.